Hello,We want to implement certain conditions for the creation of Change Management objects. Currently, only users with the Change Leader role can create change requests and change notices. We've enforced this restriction through policy administration.Additionally, our customer has requested the following:Change Requests can only be created when the Problem Report is in the "Accepted" state.Change Notices can only be created when the Change Request is in the "Implementation" state.Alternatively, the creation of Change Requests and Change Notices should only be possible after the execution of the "Create Change Request" and "Create Change Notice" actions.How can I achieve this?

12-Amethyst

Question

Create Change Management based on state

Forum|Forum|1 year ago
August 24, 2024
1 reply
1147 views

Hello,

We want to implement certain conditions for the creation of Change Management objects. Currently, only users with the Change Leader role can create change requests and change notices. We've enforced this restriction through policy administration.

Additionally, our customer has requested the following:

Change Requests can only be created when the Problem Report is in the "Accepted" state.
Change Notices can only be created when the Change Request is in the "Implementation" state.
Alternatively, the creation of Change Requests and Change Notices should only be possible after the execution of the "Create Change Request" and "Create Change Notice" actions.

How can I achieve this?