Creo View and Thumbnail wasn't matching worker setup on same pc(installed Windchill & Creo 3.0 M150) and set following picture and my viewer version 4.1 but thumbnail and Viewer image wasn't match how do i fix it? thanks

Take a look at these two articles:https://www.ptc.com/en/support/article?n=CS82286https://www.ptc.com/en/support/article?n=CS23663

C

CHASEONHO

18-Opal

Solved

Creo View and Thumbnail wasn't matching

Forum|Forum|8 years ago
February 2, 2018
3 replies
5359 views

Creo View and Thumbnail wasn't matching

worker setup on same pc(installed Windchill & Creo 3.0 M150)

and set following picture

View Tumbnail 0001.jpg View Tumbnail 0002.jpg View Tumbnail 0003.jpg

View Tumbnail 0004.jpg

and my viewer version 4.1

View Tumbnail 0005.jpg but thumbnail and Viewer image wasn't match

View Tumbnail 0006.jpg

how do i fix it?

thanks

Other

Best answer by TomU

Take a look at these two articles:

S

smandel

1-Visitor

I don't mean this at all to sound mean, but have you actually zoomed in on the thumbnail? I have noticed that the thumbnail can look very odd when zoomed out and, often times, the details can look very far off from what it actually is when zoomed in. I suppose it's some video setting.

C

CHASEONHO

Author

18-Opal

If i zoom in or out in the Thumbnail navigation, the image still does not display correctly.
In PDMLink's original thumbnail navigation, we determined that only some images were visible and that the CREO viewer showed the correct image.
thank

V

Vincent-Kulak

15-Moonstone

I don't think this is thumbnail.

Thumbnail is generated for "Details" tab

Left side of your screenshot is rendered by Creo View Client and right side by your browser ( 3D Web GL )

See CS265116 for troubleshooting

C

CHASEONHO

Author

18-Opal

The important thing is that the visualization part that is shown in advance is not perfect and it is not match from the image that is seen in Creo View.

thanks