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T
tsmith-31-Visitor
1-Visitor
August 11, 2015
Question

Creo View windows partially off-screen

  • August 11, 2015
  • 1 reply
  • 4107 views

Hello,

When opening  a drawing in Creo View (from Windchill running in IE10) the new window appears half off the screen for many of our users. They all report that this started happening around the same time, though we didn't hear about it for about a month after because nobody thought it was serious enough to report to the IT team.

Have any of you seen this issue? It's not having a detrimental effect on any of the users, but we're not sure why it started in the first place.

1 reply

B
BineshKumar11-Visitor
1-Visitor
August 11, 2015

Hi Thomas,

I remember observing this issue on IE8 because of this https://support.microsoft.com/en-us/kb/974537

It is worth trying the reg entry FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

Thanks

Binesh Kumar

Barry Wehmiller

T
tsmith-31-VisitorAuthor
1-Visitor
August 11, 2015

Binesh,

Thanks for the suggestion. Unfortunately, it doesn't seem to have an effect on the Creo View window.

B
BineshKumar11-Visitor
1-Visitor
August 11, 2015


Hi Thomas,


It worked for me more than a couple of times. Could you try this setting under Wow6432Node



1. Open registry editor – regedit

Start > type regedit in the search box > hit enter

2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main\FeatureControl

3. On the Edit menu, point to New, and then click Key.

4. Type the following key name, and then press ENTER:

FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

5. On the Edit menu, point to New, and then click DWORD Value.

6. Type iexplore.exe, and then press ENTER.

7. Right-click iexplore.exe, and then click Modify.

8. In the Value data box, type 1, and then click OK.


Thanks

Binesh Kumar

Barry Wehmiller

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