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8-Gravel
December 13, 2024
Solved

CreoView won't start from Windchill (or browser) by thumbnail nor 'open in CreoView'

  • December 13, 2024
  • 1 reply
  • 2527 views

Version: Windchill Below 11.0

 

Use Case: I want to open visualization of parts and assemblies on Creo View directily by Windchill. Our Client uses Creo 8 so that's what we use. I have just installed Creo 8 with everything in it (Creo View Express 9.1 included).


Description:

When trying to open a Creo View visualization by Windchill either by clicking on thumbnail (the thumbnail works just fine, zooms and rotates) or by Open in Creo View option,, this happens:

 

- On Windchill integrated in CREO: it just pops a IE error webpage that says its not possible to open this webpage, "Some content or files on the webpage require a program that is not installed". (windows_browser_type is now ie_browser, but was chromium_browser before and nothing happened)

 

- Windchill on Chrome it pops up a error message that says "Get an app to open this Creoview link."

 

- Windchill on Edge nothing happens.

 

Creo View Express 9.1 opens normally when opened standalone.

What should I do? What am I missing?
Thanks!

Best answer by avillanueva

Creo View Express is NOT Creo View. Sorry for the confusion. You need to have Creo View installed. Its a separate install and download. Creo View Express is installed when you install Creo Parametric. 

1 reply

avillanueva
23-Emerald I
23-Emerald I
December 13, 2024

Creo View Express is NOT Creo View. Sorry for the confusion. You need to have Creo View installed. Its a separate install and download. Creo View Express is installed when you install Creo Parametric. 

8-Gravel
December 13, 2024

Thanks for the reply!

So I need to download and install Creo View (not express).

 

Would you help me find where to download it? Is the licence for it included on Creo Design Essentials?

avillanueva
23-Emerald I
23-Emerald I
December 13, 2024

https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=DVV

avillanueva_0-1734119538960.pngavillanueva_1-1734119565032.png

There are licenses for Creo View MCAD/ECAD and others. Creo View Lite is not licensed.