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4-Participant
November 14, 2024
Question

Delete stucked executing job in queue

  • November 14, 2024
  • 4 replies
  • 630 views
I am using Windchill PDMLink Release 11.1 and Datecode with CPS M020-CPS20

publish job unable to delete from queue. when tried Queue stuck in stopping state.

    4 replies

    Catalina
    Community Moderator
    November 14, 2024

    Hi @GK_10890476 

     

    Thank you for your question! 

     

    I’d like to recommend to bring more details and context to your initial inquiry. 

    It also helps to have screenshot(s) to better understand what you are trying to do in your process. 

     

    Please refer to this guideline to make your questions more likely to receive a quick and useful answer. 

    This will increase your chances to receive meaningful help from other Community members. 

     

    Thank you for your participation and please let me know if you need further assistance! 

     

    Best regards,

    Catalina | PTC Community Moderator
    16-Pearl
    November 14, 2024

    Try using the command line utility. You can delete items out of the queue more easily using this than you can through the Windchill UI for queues. See PTC article on how to use it:

    https://www.ptc.com/en/support/article/CS134506

    Catalina
    Community Moderator
    November 20, 2024

    Hi @GK_10890476 ,

    I wanted to see if you got the help you needed.

    If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.
    Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.

    Of course, if you have more to share on your issue, please pursue the conversation.

    Thanks,

    Catalina | PTC Community Moderator
    10-Marble
    November 21, 2024

    This is a typical problem with the WVS publish queues as the Windchill queue waits for an external event (the CADworker), and if this communication is missed the job and the queue get stuck.

    Please see https://www.ptc.com/en/support/article/CS37569 for the handling and troubleshooting WVS publishing queues.

     

    Michael