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JoePriest10-Marble
10-Marble
January 30, 2013
Solved

Desktop Integration (DTI) and Citrix

  • January 30, 2013
  • 1 reply
  • 3606 views

Has anyone successfully installed Desktop Integration (DTI) on a Citrix server? We have installed it but it's not pushing to the user profile when they log in. I was assuming that the registry keys placed into HKLM would propagate into the user session but they aren't. Thanks!

Joe

    Best answer by sm_01

    Happy to announce PTC will be releasing Windchill DTI with full support for both Windows Server and CITRIX multi-user environments with Windchill 10.2_M030 which is expected at the end of February 2015. This was a big project with lots of customer input. I'd like to thank PTC's partner CITRIX and all the individuals and companies who helped validate the early releases and make this project a reality.

    dti_citrix.jpg

    1 reply

    S
    sm_011-Visitor
    1-Visitor
    January 31, 2013

    This request comes up about once/quarter. Back in the day we used to have some limited support for multi-user environments, but we did not bring it back with the big changes in 9.1 and 10.0. We'd still like to support a multi-user environment.

    Contact me directly if you'd like to chat more.

    J
    JoePriest10-MarbleAuthor
    10-Marble
    February 1, 2013

    After doing some initial troubleshooting, we found that .NET v4 wasn't installed on that server. After installing, the Windchill menu appeared for Admins but when a non-Admin Citrix user tried to run it for the first time, it was failing on that initial configuration of DTI. We are trying to work through that issue.

    We were a little confused as the DTI client installer ususally prompts to install .NET v4 if it doesn't find it there and this time it didn't.

    Scott - what input would you like from customers to help you move back into supporting a multi-user environment such as Citrix. The other multi-user environment would also be multiple people using the same computer. I remember hearing from R&D that this scenario wasn't officially supported either.

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