Is it possible to disable the OOTB Change Request type while creating the Change Request? I was able to get our custom CR type populate as a default, but I'm looking to disable this OOTB.
Hello
Yes you can.
You need to set attribute instantiable to no on the Change Request type.
Be sure that your subtype after change has the instantiable to yes. it is common that the new subtype is driven from upper type.
PetrH
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