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TJ_105053096-Contributor
6-Contributor
March 12, 2025
Question

Do we need a new Windchill license after removing DB schema and doing a fully Windchill install?

  • March 12, 2025
  • 1 reply
  • 369 views

Version: Windchill 12.0

 

Use Case: We are about to start a deletion of our DB Schema and run the uninstall process of Windchill. We have a valid Windchill license enabled. The DB, Backend and Frontend servers will not change, so will we need to have a new license cut from PTC or will the same license HOSTID stay the same so we can just attach the existing license file when needed?


Description:

We are about to start a deletion of our DB Schema and run the uninstall process of Windchill. We have a valid Windchill license enabled. The DB, Backend and Frontend servers will not change, so will we need to have a new license cut from PTC or will the same license HOSTID stay the same so we can just attach the existing license file when needed?

1 reply

avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
March 12, 2025

I believe the HOSTID will change so expect that to be the case. Once you determine the new HOSTID, you can go to license management and pull down a new license bin file for it.  You should be able to start Windchill and run for 6 hours without a valid license. 

https://www.ptc.com/en/support/article/CS295568?source=search - Says that its generated based on database tables values so since you are clearing it and reinstalling, it would be different

https://www.ptc.com/en/support/article/CS382663?source=search - How to retrieve if Windchill will not start.

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