"Don't know how to process exit" seen on Background MS

Forum|Forum|3 years ago
May 30, 2023
9 replies
2310 views

2023-05-29 11:12:51,345 ERROR [Thread-123 ProcessMessages] wt.wvs.workeragent.ProcessMessages - Don't know how to process exit

I am seeing this repeated message in my BGMS. Over holiday, it was written every 20-30 mins. We also had an issue with the BGMS where it was locking up, no queue jobs were processing and restart was done. I am wondering if this is related. When I checked Server Status Max and Avg concurrency was red for the BGMS.

Bus_System Administration

Best answer by avillanueva

We used tcpdump to trace traffic back to a watchtower monitoring service. We believe it was the cause since in checking for the open port as proof WVS Services are functioning properly, it cause the agent to process garbage. Still confirming but I will close this thread if that is the case.