Solved
Error dialog box on submit of Change Request
- October 13, 2015
- 3 replies
- 4405 views
Lori,
Although Binesh's and Edmond's suggestions were both technically possible the customer is strongly against any customization to the windchill environment that may not be fully upgrade-able in the future.
Instead of making a customization to the new change creation wizard itself, I added an "Error handling" workflow task which would get sent to an administrator, advising them that both attributes were set to "Not Applicable" and that they need to go in and edit the Change in order to make a valid selection because current combination was invalid. I used a conditional with some code in it to analyze these attributes and only send it down the error handling path if BOTH of the attributes were set to "Not Applicable". After the administrator went in and edited it and completed their task the workflow would then "loop" back to the conditional to once again evaluate the attributes. This met our needs and avoided the full-on customization.
Regards,
Ryan Hermann
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