12-Amethyst

Solved

Error message when logging into Winchill server in Creo software

Forum|Forum|1 year ago
January 2, 2025
1 reply
954 views

When connecting to a server in Creo software, a pop-up prompt appears：The winchill license for server XXX is insufficient, and the connection to the server is denied.

Is there a problem with the license? However, I have no problem logging into Winchill in the browser.

Does any friend know how to solve it? thank you!

Licensing

Best answer by Fadel

This is most likly expected .

My guess is that you are login with wcadmin with no license assigned this works for windchill but not in creo .

take a a look at https://www.ptc.com/en/support/article/CS282719

Another cause is that when using an incomatible windchill/creo pair https://www.ptc.com/cn/support/article/CS172786

Answer

23-Emerald I

This is most likly expected .

My guess is that you are login with wcadmin with no license assigned this works for windchill but not in creo .

take a a look at https://www.ptc.com/en/support/article/CS282719

Another cause is that when using an incomatible windchill/creo pair https://www.ptc.com/cn/support/article/CS172786

Buiꓘa

Author

12-Amethyst

Yes , you are right！As you said, it's a licensing issue

The issue has been resolved. The relevant technical article has been recorded in the PTC technical support knowledge base, with article number<CS290400> https://www.ptc.com/support/article/CS290400