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Aaronm8714-Alexandrite
14-Alexandrite
Jun 18, 2024 3:51 PM UTC
Solved

ERROR [wt.jmx.core.mbeans.Emailer.mailer] wt.jmx.core.mbeans.Emailer - Attempt to send mail failed

Version: Windchill 12.1

 

Use Case: Mailer fails to send email about queue over threshold


Description:

I am able to send emails just fine using "email page", but I am getting an error when the Windchill tries to email system status updates to the same address. This is something I just noticed has never worked since our 12.1 upgrade from 11 (new server, new company policies) so I'm not sure where the issue actually is.

 

Any ideas why it's failing?

VladimirNAnswer
24-Ruby IV
Jun 19, 2024 8:03 AM UTC

Article - "How to avoid error message "wt.jmx.core.mbeans.Emailer - Attempt to send mail failed [Id=1; Subject='xxx']" when start Windchill Server in Windchill PDMLink": https://www.ptc.com/en/support/article/CS328847 

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2 replies

VladimirN24-Ruby IVAnswer
24-Ruby IV
Jun 19, 2024 8:03 AM UTC

Article - "How to avoid error message "wt.jmx.core.mbeans.Emailer - Attempt to send mail failed [Id=1; Subject='xxx']" when start Windchill Server in Windchill PDMLink": https://www.ptc.com/en/support/article/CS328847 

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anursinghCommunity Manager
Community Moderator
Jun 24, 2024 10:34 PM UTC

Hi @Aaronm87,

 

I wanted to follow up with you on your post to see if your question has been answered. 
If so, please mark the appropriate reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so that we can continue to help you. 

 

Thanks,
Anurag
 

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