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YZ_1081880510-Marble
10-Marble
Oct 27, 2023 12:34 PM UTC
Solved

Export work flow with error

Hi,

Export workflow with error

 

wt.workflow.definer.WfExportImportHandler.addWfRolesResetMap(WfExportImportHandler.java:850)

 

How to fix?

    Rocket_Max
    Rocket_MaxAnswer
    17-Peridot
    Oct 30, 2023 8:32 AM UTC

    Hi @YZ_10818805 

    Try to restart windchill and clear the cache...

    Cache can sometimes cause many strange problems

    View in thread

    5 replies

    avillanueva
    avillanueva23-Emerald II
    23-Emerald II
    Oct 27, 2023 2:21 PM UTC

    This appears to align to your problem:

    https://www.ptc.com/en/support/article/CS325202?source=search

    Perform following steps to 'Reset' workflow roles

    1. Edit the affected workflow template from 'Workflow Template Administration'
    2. Click Properties of workflow and select to Roles tab
    3. Select Reset for all listed roles > Save and Check in the modified workflow template
    4. Again Edit the affected workflow template. Click Properties of workflow and select to Roles tab
    5. *Unselect* Reset for all listed roles > Save and Check in the modified workflow template again
    Note : PTC recommends backing up the data before performing any changes
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      YZ_1081880510-MarbleAuthor
      10-Marble
      Oct 27, 2023 2:52 PM UTC

      It not works😭

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      avillanueva
      avillanueva23-Emerald II
      23-Emerald II
      Oct 27, 2023 3:10 PM UTC

      Can you post more of the error message especially when it starts?

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        Rocket_Max
        Rocket_Max17-PeridotAnswer
        17-Peridot
        Oct 30, 2023 8:32 AM UTC

        Hi @YZ_10818805 

        Try to restart windchill and clear the cache...

        Cache can sometimes cause many strange problems

        Translate
          YZ_1081880510-MarbleAuthor
          10-Marble
          Nov 1, 2023 3:17 PM UTC

          Fixed after restart

          I don't know why

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