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17-Peridot
February 6, 2025
Question

Failed to add part to structure

  • February 6, 2025
  • 1 reply
  • 298 views

Hi Guys,

 

While adding the WT Part in BOM Structure, I got a both are not on the same site, but both are the same product only. Does Any one have any idea about this?

 

Amirtharaj_K_0-1738826554460.png

Regards,

Aj

 

 

 

1 reply

avillanueva
23-Emerald I
23-Emerald I
February 6, 2025

The basis of the error message comes up most often when you are trying to add a part that is not share to the project or some other context issue. Odd that its saying Site. Nothing came up in the knowledge base with that specific error but similar ones.

https://www.ptc.com/en/support/article/CS42278?source=search

https://www.ptc.com/en/support/article/CS332832?source=search

Anything you can tell us about these two parts? Is one not checked in like its exists in a workspace, newly created? Are projects involved?