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J
J_E_Hyde5-Regular Member
5-Regular Member
May 23, 2025
Question

"File name too long" even after renaming

  • May 23, 2025
  • 3 replies
  • 513 views

Version: Windchill 12.0

 

Use Case: Trying to check in a file File was originally created with a verbose, temporary name File was renamed after final revisions Check in attempted and failed


Description:

Good afternoon PTC Community,

 

I am trying to check in some part and assembly files on Windchill. 

Windchill thinks that the files names/descriptions are too long, despite being renamed. The original file names were over the 60-character limit, and they have since been renamed to be much shorter, but Windchill seems to not have noticed, eg; it will say a name like '10-376-1.prt' is too long.
The problem persists with copies of the original, and regardless of whether I am using windchill from creo or a browser. 

Has anyone discovered a solution to this?

As an addendum, it would help solve some related issues if anyone knew of a method to move files between workspaces. 

 

 

3 replies

Fadel
Fadel23-Emerald I
23-Emerald I
May 26, 2025

If the issue is reproducible on test server , you may enable logger wt.pom.sql to Debug and share the logs 

Buiꓘa
    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    May 27, 2025

    Remember, there are multiple fields that get checked when putting files into Windchill.

    Do you have a screen shot of the object details page that shows all of the name information.

     

      J
      J_E_Hyde5-Regular MemberAuthor
      5-Regular Member
      June 17, 2025

      Hi all - I think this issue may have to do with our particular set up. Will follow up when I have time to reproduce the error with a generic file and to log results.

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