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KS_92129786-Contributor
6-Contributor
February 15, 2024
Question

Find Participant " tab opened as "blank" whenever we hit it search (Utilities -> Participant admin)

Could you please help me out to resolve the issue with ""Find Participant " tab opened as "blank" whenever we hit it to search any from Utilities -> Participant Administration (Windchill 12.1.2)

6 replies

Fadel
Fadel23-Emerald II
23-Emerald II
February 15, 2024

what is the corresponding error in the MS Log 

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Buiꓘa
HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
February 15, 2024

Hi @KS_9212978 

I've seen this problem several times. 

I guess that someone deleted user just from the Windchill,, thanks that some recent history has been affected

WTUser  and RecenUpdate.tables are affected and you would need to correct some record in database.

 

I would contact directly PTC support to correct the database. 

 

An article describes consequence behavior

Various attributes, such as Modifed By, Created By, and Team Template, are not rendering the correct values on an object's Info Page in Windchill PDMLink

 

PetrH

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jbailey
jbailey18-Opal
18-Opal
February 16, 2024

This also could happen if there is a misconfiguration with an adapter (like a new adapter) that is finding duplicate entries

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HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
February 16, 2024

@jbailey is right. The duplicate entries cases many troubles 😄

Usually duplicate users can not login atc.

PetrH 

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