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3-Newcomer
September 9, 2026
Question

Find Participants page is not opening and displays the error

  • September 9, 2026
  • 1 reply
  • 27 views
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.26 We have rehosted Windchill from the Production server to the Development server. After completing the rehost, we configured the JNDI adapter on the Development environment. Following this configuration, the Participant Administration → Find Participants page is not opening and displays the error: “The identifying information for the objects being processed is corrupted.” We suspect this may be related to the JNDI/LDAP configuration. Please advise on the cause of this issue and the supported procedure to validate and resolve the JNDI inconsistency.

1 reply

18-Opal
September 9, 2026

Hi ​@AS_13726858,

Please take a look at the following article.

https://www.ptc.com/en/support/article/CS151289?source=search