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MN_99469211-Visitor
1-Visitor
December 29, 2025
Question

Homepage Performance Issues

  • December 29, 2025
  • 3 replies
  • 112 views

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.0

Elements on the home screen take a very long time to load(upwards of 10 minutes), mainly workspaces and tasks sections.

Can someone provide guidance or steps to help diagnose or at least find clues about this issue?

3 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
December 30, 2025

Take a look:

Fadel
Fadel23-Emerald I
23-Emerald I
December 30, 2025

get the profiler output as per https://www.ptc.com/en/support/article/CS225828 and raise a performance case with PTC TS for analysis 

Buiꓘa
A
anursinghCommunity Manager
Community Manager
March 9, 2026

Hi @MN_9946921,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation.  

 

Thanks,
Anurag 

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