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Anonymous
May 13, 2016
Solved

How do I get the PTC Windchill printer to work?

  • May 13, 2016
  • 1 reply
  • 2315 views

How do I get the PTC Windchill printer to work?  I try to print to a file, but I get an error message that says "Printer not activated, error code -30"

Best answer by ChrisSpartz

Are you using the 'Print' or 'Print To File' option? The 'Print' option expects a hardware printer and will fail with this message if the Windchill printer is selected. The 'Print To File' option should successfully use the Windchill printer.

1 reply

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Anonymous
May 13, 2016

Additional message that pops up is "Device is not ready".

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ChrisSpartz13-AquamarineAnswer
13-Aquamarine
May 13, 2016

Are you using the 'Print' or 'Print To File' option? The 'Print' option expects a hardware printer and will fail with this message if the Windchill printer is selected. The 'Print To File' option should successfully use the Windchill printer.

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    Anonymous
    May 16, 2016

    Thank you Chris.  That did it!

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