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mkohn4-Participant
4-Participant
June 24, 2016
Solved

How do you monitor and alert if Windchill Apache is not running?

  • June 24, 2016
  • 2 replies
  • 2040 views

We just ran into a problem where PSM 4 did not alert us that Windchill was not available. Probably because Windchill was up but Apache did not start before hand. Does anyone have a good way of monitoring if Apache goes down? This is all done under Red Hat Linux and we don't usually have access to the root user. The infrastructure team allows us to sudo apachectl start. I don't see any setting in PSM. Thanks in advanced!

Best answer by ChrisSpartz

Have you set up JMX notifications in Windchill? By default, Windchill will send an HTTP request to its own URL every ten minutes to verify that it is still accessible. If Windchill doesn't receive a response to this request, it will log a warning that the site is not responding. If you have JMX notifications set up, then it will also send out a notification email.

2 replies

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GaryMansell12-Amethyst
12-Amethyst
June 24, 2016

Just write a linux bash script (wget?) or powershell (Invoke-WebRequest?) script to email you if http(s)://windchillservername.domainname does not respond to a http(s) access - it should always be there if apache is running, regardless of whether windchill is running.

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ChrisSpartz13-AquamarineAnswer
13-Aquamarine
June 24, 2016

Have you set up JMX notifications in Windchill? By default, Windchill will send an HTTP request to its own URL every ten minutes to verify that it is still accessible. If Windchill doesn't receive a response to this request, it will log a warning that the site is not responding. If you have JMX notifications set up, then it will also send out a notification email.

M
mkohn4-ParticipantAuthor
4-Participant
June 28, 2016

Thanks for the tip. I did not know that,

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