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bradlawrence1-Visitor
1-Visitor
September 29, 2015
Question

How often is Windchill restarted at your company?

  • September 29, 2015
  • 17 replies
  • 4736 views

Just wondering if your company restarts Windchill on a set schedule or just when problems start occurring? 

We usually restart Windchill when it becomes sluggish or comes up with the creo workspace repetitive warnings such as "no connection can be found, do you want to work offline".

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    shumphrey1-Visitor
    1-Visitor
    October 22, 2015

    Unfortunately we did not have much help from PTC.  It appears to be a response issue between the server and client. We put sniffers at the server and just before the client. If I can dig up more information I collected, I'll let you know.  It was a while ago we experienced this issue. 

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    sshankaracharya10-Marble
    10-Marble
    January 17, 2016

    You need to check this with PTC technical support. May be you have network issues between your client and server, this you can check with your network team, if you have one.

    Thanks,

    Shashi

    A
    azoubid11-Visitor
    1-Visitor
    January 29, 2016

    proxy.GIF

    Disactivating the proxy will solve the Problem.

    Karim

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    BenLoosli23-Emerald III
    23-Emerald III
    January 29, 2016

    We restart the WIndchill, Oracle and publishing engine every morning at 5:00AM.

    I do an Oracle dump at 9:00PM and IT does system backups starting at 10:00PM.

    While the daily restarts may not be necessary, the systems give us no performance issues during the day.

    I have worked at a site where the hardware was not sized properly and we rebooted 3 times a day on some days. My first upgrade there was to a more powerful server for Windchill. The users noticed the difference right away.

    When I got here, the servers were marginal, so we ordered new hardware before going to Windchill 10. I moved the Oracle database over to a new server over Christmas and the users also noticed that Windchill queries were faster. The whole system got even faster when we put 10.0 on the new hardware.

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