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SvenVanDroogenb1-Visitor
1-Visitor
June 23, 2015
Question

How to change displayed Change Task Asignee after reassignment by Assignee?

  • June 23, 2015
  • 2 replies
  • 1476 views

All Change Tasks are assigned by Change Admin during creation of the Change Notice/Change Task to the concerned team leader. The team leader distribute/reassigns the Change Tasks to a team member.

Is it possible to display the new Assignee in the Implementation Plan for each task?   Is it possible to replace the Original Assignee (team leader) by the new Assignee (team member)?  Today, the only way to find the new Assignee is in the Task History.

2 replies

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DonSenchuk12-Amethyst
12-Amethyst
June 23, 2015

The only way I know of is to edit the Implementation Plan and choose a new assignee.

As a quick suggestion, perhaps create a task for the Team Leader to create the Implementation Plan(s) rather than the Change Admin doing it. This solves a couple problems with the reassignment system you've got set up. Namely the task history you mention and any rework goes to the original assignee, not the new assignee.

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SvenVanDroogenb1-VisitorAuthor
1-Visitor
June 24, 2015

Thanks for your suggestion.  Unfortunatly, at this moment, this will be a bit too much to ask.

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