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ScottMorris
ScottMorris17-Peridot
17-Peridot
December 29, 2021
Question

How to identify the server manager a web client is connected to?

  • December 29, 2021
  • 3 replies
  • 1803 views

Curiosity question for today, is there a simple way to identify the method server a user is connected to? I haven't had a hung MS in a bit, but its always tricky to diagnose who's still connecting to a hung MS before its shutdown. 

We run 4 MS on the production server and it would be nice to display the MS ID next to the username in the WC header.

3 replies

HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
January 6, 2022

Hello,

 

I would use 

String methodServerName = ManagementFactory.getRuntimeMXBean().getName();

This method return PID@SERVERNAME  example: 6156@wch12020 

 

you can check PTC article CS146093  where is used a jsp page to retrieve that info. 

 

also you can add it to a "alert message"(begin_custom.jspf) which is the best way to present that information to a user. it is described in the article CS146093  .

HelesicPetr_0-1641478520601.png

 

Best Regards

 

PetrH

 

    R
    rhart16-Pearl
    16-Pearl
    January 6, 2022

    The Server Status page in Site, Utilities

    Clicking on the method server in question will produce an MBeans dump which includes a list of the active users under Monitors, Active users.

    I'm not sure whether the MBeans dumb will work when the Method Sever is hanging, if you can access the server then maybe view the MBean in your Java Monitoring and Management Console, like windchill wt.util.jmx.SMJconsole

    The server status page also shows a star next to host, server manager and method server you are connected to at the time.

     

    active users.png

     

      HelesicPetr
      HelesicPetr22-Sapphire II
      22-Sapphire II
      January 6, 2022

      Hello, 

      good point with the star on the status page 😄

      That's true, but only site admin users have access to the status page.

      If you need identify a normal user it is more complicated.

      Best Regard

      PetrH

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