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prittikai1-Visitor
1-Visitor
Aug 20, 2020 6:06 AM UTC
Question

How to set smtp G-suite

Customer change mail domain server to G-suite

I would like to know set

wt.mail.from=(last time mail domain server)

wt.mail.smtp.username=(xxxxxxx)

wt.mail.smtp.password=(xxxxx)

 

In Google G Suite no have mail domain 

 

3 replies

TomU
TomU23-Emerald IV
23-Emerald IV
Aug 21, 2020 2:46 PM UTC

Even though Google (G-Suite) is processing the email, the email addresses will remain the same.  For example, 'user@custom_domain.com'.  wt.mail.from needs to equal whatever email address you want the Windchill notifications to come from.

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prittikai1-VisitorAuthor
1-Visitor
Aug 22, 2020 10:23 AM UTC
Hi

If customer have 20 user in windchill
Need to set 'user@custom_domain.com'. wt.mail.from 20 email right ?

Before change to g suite
I set only server mail domain

Now i test to set 'user@custom_domain.com'. wt.mail.from to admin G-suite a1234@xxx.com only

But if user sent email to user in windchill.
Example b1234@xxxx.com send email to C1234@xxx.com

Sender from a1234@xxx.com only
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TomU
TomU23-Emerald IV
23-Emerald IV
Aug 24, 2020 12:35 PM UTC
If customer have 20 user in windchill
Need to set 'user@custom_domain.com'. wt.mail.from 20 email right ?

No.  'wt.mail.from' is used to configure the email address for Windchill notifications.  It is only configured once and only with one address.  Email messages from Windchill will come FROM this address.  It has nothing to do with the end user's email addresses.  Those can be completely different and are configured in participant administration.

 

I don't really understand the rest of what you're asking.  Users cannot send messages to Windchill or to other users through Windchill.  (That communication would happen through the normal email server - G Suite in this case.)

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