Skip to main content
5-Regular Member
February 28, 2019
Question

How to track a specific part instance throughout it's entire service lifecycle

  • February 28, 2019
  • 2 replies
  • 1503 views

Description of the customer :

 

 

The Customer is implementing the "As-Built / As-Maintained" product configuration. they are able to create part configurations, part instances. incorporate them in next higher level part instance levels and release the part instance structure. The initial As-built configuration can be built.

During the lifecycle of a part instance (serial number) the part can get a mid life update or configuration modification. The part instance identification (e.g. serial number) has to stay the same but the product configuration is changed. As a consequence the part number (base part) of that part instance is changed. Based on the information the customer has, they are not able to update/change the base part.

The Question is how to support this use case and change the base part of a part instance? Goal is to be able to track a specific part instance throughout it's entire service lifecycle?

 

Any information or documentation is more than welcome.

 

Thank you.

 

Achraf,

2 replies

17-Peridot
February 28, 2019

That's really something that would also interest me!

12-Amethyst
October 14, 2020

Can PTC give a vision on how to manage this from a sevice lifecycle point of view using PTC solutions? Please inform us on the product development roadmap in this area.