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5-Regular Member
Feb 28, 2019 8:27 AM UTC
Question

How to track a specific part instance throughout it's entire service lifecycle

Description of the customer :

 

 

The Customer is implementing the "As-Built / As-Maintained" product configuration. they are able to create part configurations, part instances. incorporate them in next higher level part instance levels and release the part instance structure. The initial As-built configuration can be built.

During the lifecycle of a part instance (serial number) the part can get a mid life update or configuration modification. The part instance identification (e.g. serial number) has to stay the same but the product configuration is changed. As a consequence the part number (base part) of that part instance is changed. Based on the information the customer has, they are not able to update/change the base part.

The Question is how to support this use case and change the base part of a part instance? Goal is to be able to track a specific part instance throughout it's entire service lifecycle?

 

Any information or documentation is more than welcome.

 

Thank you.

 

Achraf,

2 replies

17-Peridot
Feb 28, 2019 11:32 AM UTC

That's really something that would also interest me!

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12-Amethyst
Oct 14, 2020 2:16 PM UTC

Can PTC give a vision on how to manage this from a sevice lifecycle point of view using PTC solutions? Please inform us on the product development roadmap in this area. 

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