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May 24, 2024
Question

I can't assign a user from company's directory to a PTC group

  • May 24, 2024
  • 2 replies
  • 589 views

in Windchill 11.0 after integrating company's LDAP with Windchill, user can't be added to Windchill groups. 

Error message in MS Log:

2024-05-21 14:37:28,295 ERROR [ajp-nio-127.0.0.1-8010-exec-5] com.ptc.jca.mvc.controllers.ActionController wcadmin - java.lang.reflect.InvocationTargetException<br />java.lang.reflect.InvocationTargetException<br /> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<br /> at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)<br /> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br /> at java.lang.reflect.Method.invoke(Method.java:498)<br /> at com.ptc.netmarkets.util.beans.NmCommandBean.execute(NmCommandBean.java:2005)<br /> at com.ptc.jca.mvc.controllers.ActionController.executeWizardAction(ActionController.java:211)<br /> at com.ptc.jca.mvc.controllers.ActionController.processRequest(ActionController.java:114)<br /> at sun.reflect.GeneratedMethodAccessor996.invoke(Unknown Source)<br /> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br /> at java.lang.reflect.Method.invoke(Method.java:498)<br /> at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.invokeHandlerMethod(HandlerMethodInvoker.java:180)<br /> at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.invokeHandlerMethod(AnnotationMethodHandlerAdapter.java:440)<br /> at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.handle(AnnotationMethodHandlerAdapter.java:428)<br /> at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:963)<br /> at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:897)<br /> at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)<br /> at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872)<br /> at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)<br /> at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)<br /> at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)<br /> at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)<br /> at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)<br /> at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:77)<br /> at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)<br /> at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)<br /> at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104)<br /> at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)<br /> at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)<br /> at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)<br /> at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:301)<br /> at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)<br /> at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)<br /> at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335)<br /> at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)<br /> at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)<br /> at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1660)<br /> at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:56)<br /> at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)<br /> at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)<br /> at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)<br /> at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)<br /> at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)<br /> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:80)<br /> at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)<br /> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)<br /> at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:486)<br /> at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)<br /> at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)<br /> at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1467)<br /> at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)<br /> at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)<br /> at java.util.concurrent

2 replies

olivierlp
Community Manager
May 24, 2024

Hi @AB_10885717 

 

Thanks for the question and the details. I would still recommend giving more details and context about the problem you have in mind. Please refer to this guideline to make your questions more likely to receive a quick and useful answer. 

Olivier
joe_morton
18-Opal
18-Opal
May 24, 2024

Are you using some automation script to add the user to the group, or directly through the UI? When using the UI, do you get an error message?