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flamy12-Amethyst
12-Amethyst
May 28, 2021
Question

Introducing PTC Release Advisor

  • May 28, 2021
  • 3 replies
  • 6629 views

PTC Release Advisor is a new web-based tool available on the Support Portal , which consolidates compatibility documentation and upgrade recommendations across PTC products.

This new tool can help you plan an upgrade of a PTC product, while considering other PTC products  you use, and key variables in your environment such as Database , browser and Operating Systems.

  • Release Advisor’s intuitive UI guides you through a step by step process of filling this information in – and then generates a high-level upgrade and compatibility table -based on the products and variables most important to you.
  • Users can also navigate to a more detailed release matrix, which displays all compatibility information for a specific release.

For a brief demo of the tool, check out this short video: Release Advisor Demo - YouTube

3 replies

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
May 28, 2021

@flamy,

When I click the link you provided the page loads in Chinese.  Any idea why?  I'm not seeing any way to change it and I definitely don't have my browser configured to display anything else this way.

 

TomU_0-1622221718221.png

 

F
flamy12-AmethystAuthor
12-Amethyst
May 28, 2021

I really do not know why .. the link is the English one - try this one  : https://www.ptc.com/en/support/release-advisor

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
May 28, 2021

I tried two other browsers and those displayed correctly in English, so I guessed it was probably cookie related.  Sure enough, after deleting all cookies in Firefox for "support.ptc.com", the page began loading correctly.  I think I'm going to disable all cookies for all PTC related sites.  That should prevent anything like this from happening in the future.  🙂  Thanks!

 

TomU_0-1622223321167.png

 

    T
    23-Emerald IV
    TomU23-Emerald IV
    23-Emerald IV
    May 28, 2021

    Another question.  Why is Creo Parametric 8.0 not in the list?  That's been out for quite some time.

     

    TomU_0-1622223617436.png

     

    F
    flamy12-AmethystAuthor
    12-Amethyst
    May 28, 2021

    Again not sure what is happening  but I just tried  and as expected it is available. 

    This tool is now part of our Release process and  need to be updated before a release is shipped : 

     

    rel.JPG

    T
    23-Emerald IV
    TomU23-Emerald IV
    23-Emerald IV
    May 28, 2021

    Not as an additional product.

     

    You're showing it as the primary product.  Make Windchill primary and then try to add Creo.

    S
    21-Topaz I
    STEVEG21-Topaz I
    21-Topaz I
    May 28, 2021

    @flamy 

    We are on 11.0 M030 and Creo 4 M140.

    We are doing our testing for 12.0 with go-live in July.

    I have seen documentation that states our version and build of Creo is compatible with 12.  Yet I can't add Creo 4 to the list.

    STEVEG_0-1622230086605.png

     

    I even added Creo first.  It wouldn't let me add Windchill.

    F
    flamy12-AmethystAuthor
    12-Amethyst
    May 28, 2021

    You cannot add it because you have already a primary product (WC 11.0.3 ) according to your snapshot. Select next and add secondary product Creo 4.014 (Creo 4 M140) 

     

    creo4.JPG

      S
      21-Topaz I
      STEVEG21-Topaz I
      21-Topaz I
      May 28, 2021

      Got it.  Thank you

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