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A
ayap10-Marble
10-Marble
October 27, 2023
Question

Java 11.0.21 allows Windchill to start up without cps 12.0.2.15

  • October 27, 2023
  • 4 replies
  • 1563 views

For Windchill 12.0.2, the java 11.0.20 update did not allow Windchill to start up.  Per the support articles, it required cps 12.0.2.15 to resolve.  But we tested the new Java 11.0.21 and this one allows Windchill to start up without the cps 12.0.2.15 being installed and Windchill functions are all working.  When I asked tech support, they say R&D has not tested java 11.0.21 yet and has no comment.  My question is...  Do we still need cps 12.0.2.15?  Have others tried java 11.0.21?  Just trying to avoid pushing a cps install to avoid extra installation work.  Thanks for sharing your experience.

    4 replies

    jbailey
    jbailey18-Opal
    18-Opal
    October 28, 2023

    Can verify it was fixed as early as Corretto 11.0.20.9.1.

      avillanueva
      23-Emerald I
      avillanueva23-Emerald I
      23-Emerald I
      October 30, 2023

      This is the article (and links to others) that you are referring to:

      https://www.ptc.com/en/support/article/CS398580?source=search

      but at the time of this post, PTC has not updated to refer to your finding.

        R
        Rocket_Max17-Peridot
        17-Peridot
        October 30, 2023

        Hello @ayap 

        Here is an explanation. If the software matrix or article states that a certain version of Java does not support it, it means that PTC's QA department has not conducted testing and verification.
        If there is an article indicating the need to upgrade to a specific version of Windchill or JAVA, please execute it as it will enhance stability

        HelesicPetr
        22-Sapphire II
        HelesicPetr22-Sapphire II
        22-Sapphire II
        October 30, 2023

        Hi @ayap 

        CPS installation is not so complicated process. 

        PetrH

        A
        ayap10-MarbleAuthor
        10-Marble
        October 30, 2023

        the install is complicated if you have a cluster.  need to break the cluster and rebuild the cluster, plus regression testing if you have customizations.

        HelesicPetr
        22-Sapphire II
        HelesicPetr22-Sapphire II
        22-Sapphire II
        October 30, 2023

        Hi @ayap 

        Always you need a break,

        PetrH

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