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3-Newcomer
August 26, 2024
Question

Large Java Files and Windchill hanging up

  • August 26, 2024
  • 1 reply
  • 1009 views
I am using Windchill PDM Essentials Release 11.2 and Datecode with CPS 11.2.0.5

503 Service Unavailable on Window interface and Creo is unable to continue working with Windchill.
The Windchill's server is producing large files until the drive is full. The data base is normally less than a quarter of the drive space. Java appears to be hanging then creating large files until server space is gone.

Here are the errors that I faced
503 Service Unavailable

    1 reply

    17-Peridot
    August 26, 2024

    What has changed in the last few days before this problem?

    Where are the large files being created?

    What is a sample name (obfuscated if you like?)

    Is your DB on the same server?

     

    3-Newcomer
    August 26, 2024

    I am not sure what changed.  I became aware as an end user a few weeks ago of the problem.  The hard drive the server and database are located on became full then Windchill stopped working alerting me while I work.  We are a small company with only 2 users max, but mostly just me.

     

    Unfortunately, I am not the one who found and cleared the Java files a couple weeks ago to temporarily fix the problem.    Right now the server drive is only half full and the application is hanging again.

     

    I thought I opened a ticket for help with PTC, but I have only gotten notification for this forum post in the community.

     

    The only item I have noticed that is different from my limited experience is the addition of WindchillHTTPProxy in the services for start and stopping when restarting the server.  It used to only be the HTTPServer and I am not sure how or when that was changed?

     

    Sorry, I am not a database person to answer your questions.  I am just a user with too many hats and keys.

     

    15-Moonstone
    September 2, 2024

    Hi,

    this was already a week ago... how did it turn out?