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KS_92129786-Contributor
6-Contributor
Jun 30, 2023 2:24 AM UTC
Solved

ListUnreferencedFiles - when I run WINDU Task I got below error,

ListUnreferencedFiles:


Diagnostic task computes the storage space occupied by unreferenced files in the system. To remove these unreferenced files from the system, follow the instructions provided in the "Maintaining Your Vaults" section of the Windchill System Administrator's Guide.

 

can you guide me step by step on how to remove un referenced files 

 

Tue 6/27/23 18:55:35: at java.lang.Thread.run(Thread.java:745)
Tue 6/27/23 18:55:35: Task failed.
Tue 6/27/23 18:55:35: com.ptc.windchill.upgrade.updates.UpdateExecutionException: Error executing IncrementalUpdate Unreferenced Files Report (#ListUnreferencedFiles)
Tue 6/27/23 18:55:35: Nested exception is: (com.ptc.windchill.upgrade.updates.directives.directivesResource/39) com.ptc.windchill.upgrade.updates.DirectiveExecutionException: Method server code wt.fv.ListUnreferencedFilesDT.executeDiagnosticTask failed. See nested exception for details
Tue 6/27/23 18:55:35: Nested exception is: (wt.pom.pomResource/10) wt.pom.PersistenceException: A commit cannot be done when a rollback is in progress. The following is the rollback stacktrace.
Tue 6/27/23 18:55:35: ROLLBACK: java.lang.Thread.getStackTrace(Thread.java:1589)

 

 

 

MarcoTosin
MarcoTosinAnswer
21-Topaz II
Jun 30, 2023 7:16 AM UTC

Below text taken from article

 

 

Article - CS294987

[Knowledge hub] About "Remove Unreferenced Files" in Windchill


Applies To

  • Windchill PDMLink 10.2 to 12.0

Description

  • Knowledge summary about Remove Unreferenced Files (RUF) utility
    • What is the function of Remove Unreferenced Files utility
    • How to safely use Remove Unreferenced Files utility

Resolution

Note:
  • Suggest running Remove Unreferenced Files only when absolutely necessary. i.e.  running out of disk space
    • Any mistakes of RUF will lead to data corruption seriously,
      • e.g. by mistake pointing QA/Test Windchill server to production File Server; QA system shares same physical vault folder as production system
    • If any functionality problems which need resolve via Remove Unreferenced Files, need identify the root cause from function point.
  • Also strongly suggest taking option of Move files instead of deleting

Information: Known problem:

 

 

Marco
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3 replies

MarcoTosin
MarcoTosin21-Topaz II
21-Topaz II
Jun 30, 2023 6:12 AM UTC

Many of the user questions are matched by PTC support articles with possible answers.

 

You can start from here https://www.ptc.com/en/support/search

 

And this is the answer 

 

[Knowledge hub] About "Remove Unreferenced Files" in Windchill PLM

 

 

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Marco
    HelesicPetr
    HelesicPetr22-Sapphire II
    22-Sapphire II
    Jun 30, 2023 7:11 AM UTC

    @Marco_Tosin 

    Your link is blocked by my browser I don't know why 😄 

    Link to the article CS294987

    PetrH

    Translate
    MarcoTosin
    MarcoTosin21-Topaz IIAnswer
    21-Topaz II
    Jun 30, 2023 7:16 AM UTC

    Below text taken from article

     

     

    Article - CS294987

    [Knowledge hub] About "Remove Unreferenced Files" in Windchill


    Applies To

    • Windchill PDMLink 10.2 to 12.0

    Description

    • Knowledge summary about Remove Unreferenced Files (RUF) utility
      • What is the function of Remove Unreferenced Files utility
      • How to safely use Remove Unreferenced Files utility

    Resolution

    Note:
    • Suggest running Remove Unreferenced Files only when absolutely necessary. i.e.  running out of disk space
      • Any mistakes of RUF will lead to data corruption seriously,
        • e.g. by mistake pointing QA/Test Windchill server to production File Server; QA system shares same physical vault folder as production system
      • If any functionality problems which need resolve via Remove Unreferenced Files, need identify the root cause from function point.
    • Also strongly suggest taking option of Move files instead of deleting

    Information: Known problem:

     

     

    Translate
    Marco
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