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K
KGH1-Visitor
1-Visitor
February 13, 2014
Question

Load balancer setup

  • February 13, 2014
  • 1 reply
  • 3229 views

Is any one has documentation on how to setup load balancer or alternative solution for this.

1 reply

J
jzupfer1-Visitor
1-Visitor
February 13, 2014

Hi, Ravi,

The Windchill Advanced Deployment Guide describes how to configure multiple method servers and set properties for load balancing. If you have comments about this content, I'd really appreciate hearing from you.

Thanks,

Jane

Jane Zupfer
VP, Enterprise Products Publications
E -

G
gdefaux1-Visitor
1-Visitor
July 2, 2015

Hello Jane,

Jumping in after 1 year, maybe you can help!

PTC recommends using HTTPS for both internal and external users, and that's what has been implemented at Lacoste. A load balancer (F5 Big IP) has been used to handle traffic to 2 methods servers. F5 has been configured to do SSL Off-loading between F5 and method servers. It works well, except for Windchill administrative pages. Indeed, Windchill pages contain explicit references to HTTP link (CSS files, JS files), and the browser at the client side blocks the access due to mixed content in an HTTPS page (see attached file).

Do you have any idea how this issue can be fixed?

mixed content windchill.png

Regards,

Gilles Defaux

Lacoste

N
NandaPamidi3-Newcomer
3-Newcomer
July 6, 2015

Check if the http protocol is  being used on the slaves nodes.

Also make sure that the web servers on all the nodes use SSL( need not be public facing certs - but name should match the Windchill cluster name used on the LB) as well in addition to the SSL off loading at the LB. A simple test would be to run the windchill wt.auth.Authentication  command and check. This is needed for the communication between the nodes themselves.

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