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cspinelli14-Alexandrite
14-Alexandrite
May 25, 2023 7:58 AM UTC
Solved

LOCAL CACHE SYNC

Good morning, we have a problem with local cache sync on Windchill 10.2; if I access Windchill from different workstations i presume that files should be the same but, for some reason, they are not. it seems that local cache cannot be synchronized.

do you have suggestions?

 

HelesicPetr
HelesicPetrAnswer
22-Sapphire II
May 25, 2023 11:54 AM UTC

Hi @cspinelli 

 

In the workspace there is a utility menu where you can synchronize information between local and server side. 

The problem can be that the cache is corrupted . 

 

Another point is that you should know that synchronization is not for updating older version in the workspace. 

 

Sometimes you need to do a update if the workspace contains old versions of a object

This is normal behavior, that the user has to want to update older versions in the workspace. 

 

PetrH

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3 replies

HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
May 25, 2023 11:32 AM UTC

Hi @cspinelli 

Yes delete the local cache

example "<user_profile>\AppData\Roaming\PTC\ProENGINEER\.wf"

 

PetrH

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cspinelli14-AlexandriteAuthor
14-Alexandrite
May 25, 2023 11:46 AM UTC

thanks but is it normal that the caches don't syncronize?

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HelesicPetr
HelesicPetr22-Sapphire IIAnswer
22-Sapphire II
May 25, 2023 11:54 AM UTC

Hi @cspinelli 

 

In the workspace there is a utility menu where you can synchronize information between local and server side. 

The problem can be that the cache is corrupted . 

 

Another point is that you should know that synchronization is not for updating older version in the workspace. 

 

Sometimes you need to do a update if the workspace contains old versions of a object

This is normal behavior, that the user has to want to update older versions in the workspace. 

 

PetrH

Translate
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