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14-Alexandrite
May 25, 2023
Solved

LOCAL CACHE SYNC

  • May 25, 2023
  • 1 reply
  • 3815 views

Good morning, we have a problem with local cache sync on Windchill 10.2; if I access Windchill from different workstations i presume that files should be the same but, for some reason, they are not. it seems that local cache cannot be synchronized.

do you have suggestions?

 

Best answer by HelesicPetr

Hi @cspinelli 

 

In the workspace there is a utility menu where you can synchronize information between local and server side. 

The problem can be that the cache is corrupted . 

 

Another point is that you should know that synchronization is not for updating older version in the workspace. 

 

Sometimes you need to do a update if the workspace contains old versions of a object

This is normal behavior, that the user has to want to update older versions in the workspace. 

 

PetrH

1 reply

HelesicPetr
22-Sapphire II
May 25, 2023

Hi @cspinelli 

Yes delete the local cache

example "<user_profile>\AppData\Roaming\PTC\ProENGINEER\.wf"

 

PetrH

cspinelli14-AlexandriteAuthor
14-Alexandrite
May 25, 2023

thanks but is it normal that the caches don't syncronize?

HelesicPetr
22-Sapphire II
May 25, 2023

Hi @cspinelli 

 

In the workspace there is a utility menu where you can synchronize information between local and server side. 

The problem can be that the cache is corrupted . 

 

Another point is that you should know that synchronization is not for updating older version in the workspace. 

 

Sometimes you need to do a update if the workspace contains old versions of a object

This is normal behavior, that the user has to want to update older versions in the workspace. 

 

PetrH