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ptc-45508287-Bedrock
7-Bedrock
February 19, 2024
Solved

Master exists more than once

  • February 19, 2024
  • 3 replies
  • 2877 views

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.8

Hi,

User not able to promote the object.
Getting the error message as:
Error while trying to promote PDMLink objects : Master exists more than once: XXXXX.asm
There is no WT Part availabel for the assembly.
Could you please help to fix the issues.
Thanks in advance.

Thanks & Regards,
Balakrishnan

Here are the errors that I faced
Error while trying to promote PDMLink objects : Master exists more than once: XXXXX.asm

Best answer by ptc-4550828

Hi,

Thanks for your response.
One of the Assembly instance and related drawing present in level 3 of parent assembly has multiple WT Part connections. The issue got resolved after breaking all the associations.

3 replies

avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
February 19, 2024

Are there any customizations around the promotion request in use? This is just CAD data right?

    P
    ptc-45508287-BedrockAuthor
    7-Bedrock
    February 26, 2024

    Hi,
    Yes, this is only CAD Object. No promotion request is used in this case. Thanks for the followup.

    joe_morton
    18-Opal
    joe_morton18-Opal
    18-Opal
    February 21, 2024

    Can you share a screenshot?

     

    Does the assembly contain the same child on two different line items? 

      P
      ptc-45508287-BedrockAuthor
      7-Bedrock
      February 26, 2024

      Hi,

      Thanks for your response.
      One of the Assembly instance and related drawing present in level 3 of parent assembly has multiple WT Part connections. The issue got resolved after removing all of them.

      Fadel
      Fadel23-Emerald I
      23-Emerald I
      February 22, 2024

      check if you really have duplicate numbers :

      select wtpartnumber, count (wtpartnumber) from wtpartmaster GROUP by wtpartnumber ;

      select DOCUMENTNUMBER, count (DOCUMENTNUMBER) from epmdocumentmaster GROUP by DOCUMENTNUMBER ;

       

      Do you have any Drawing  associated with multiple WTParts of referenced 3D models with Content / Calculated associations ?

       

       
      Buiꓘa
        P
        ptc-45508287-BedrockAuthorAnswer
        7-Bedrock
        February 26, 2024

        Hi,

        Thanks for your response.
        One of the Assembly instance and related drawing present in level 3 of parent assembly has multiple WT Part connections. The issue got resolved after breaking all the associations.

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