Skip to main content
B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
April 18, 2018
Solved

Mount is a Duplicate

  • April 18, 2018
  • 1 reply
  • 2133 views

I am running Windchill 11.0 m030 and just did a test upgrade to CPS06. The area I am testing is the change to File Administration from Java to HTML. I like the new look.

However, I am having an issue of Validating a new file vault to Windchill. I created the disk folder years ago and verified that it is still there. I went into the File Administrator and selected New Folder, enter a unique name, and select the proper vault. Then I went to Object, Mount and pasted in the proper disk location. Next I went to Mounts and selected Validate. The system throws an error and in the Mount Status column, it lists Duplicate. It is not a duplicate, I verified that I have not used that same mount on any other folders.

Is this a bug in CPS06 or a bug in general to the HTML interface. I never had issues with adding, mounting and verifying a folder under the JAVA interface.

    Best answer by BenLoosli

    Found my own answer after some digging.

     

    See the CS article: https://www.ptc.com/en/support/article?n=CS188159

     

    There is a section on duplicate mounts.

    "This can also occur if the vault directories have been copied from one Windchill installation to a second"

    My file folders had been copied from my original server to the test server but because they were not mounted, the rehost utility ignored them.Deleted the Mount_Validation file in those folders which pointed to the master serevr and then the folders mounted and validated fine.

     

     

    1 reply

    B
    23-Emerald III
    BenLoosli23-Emerald IIIAuthorAnswer
    23-Emerald III
    April 18, 2018

    Found my own answer after some digging.

     

    See the CS article: https://www.ptc.com/en/support/article?n=CS188159

     

    There is a section on duplicate mounts.

    "This can also occur if the vault directories have been copied from one Windchill installation to a second"

    My file folders had been copied from my original server to the test server but because they were not mounted, the rehost utility ignored them.Deleted the Mount_Validation file in those folders which pointed to the master serevr and then the folders mounted and validated fine.

     

     

      Terms & ConditionsCookie settingsAccessibility statement