23-Emerald III

Solved

Multiple Promotion states

Forum|Forum|2 years ago
April 25, 2023
1 reply
5519 views

We have added a new lifecycle state which is optional for a promotion request. I have run the lifecycle upgrade utility and the parts are all showing they have the new state available. I have modified the ACLs to allow the members access to the new state. I did this first on my Windchill 12.0.2.10 test system then made the same changes to the production 11.1 M020 CPS20 system. The WIndchill 12 system is an upgrade from the Windchill 11.1 system, so it has the same base data, just a few weeks out-of-date.

With the 12.0 system, when I do a New Promotion Request, I get a window at the top of the screen asking me to set the promotion request state.

On the Windchill 11.1 system, I only get the old Released state, no option.

I have compared the Lifecycle states and the ACLs and they are identical on both systems.

Is there something that needs done so the Windchill 11.1 system will act the same as the Windchill 12 system?

CAD Data Mgmt

Best answer by HelesicPetr

Ok, go to the detail page,

add a lifecycle history tab and check if the object has really the latest LC iteration.

Check if the LC does not has higher iteration.

PS> it is definitely small miss configuration that you can not see.

PetrH

23-Emerald I

You said you checked lifecycles but did you define the exact settings for the promote line?

Author

23-Emerald III

Yes, parts that can be promoted are in either the Design or the Pre-Release state.

I have also restarted Windchill.

23-Emerald I

How about the preferences at the site level for Promotion Process? Are they the same?