Skip to main content
jbailey
jbailey18-Opal
18-Opal
May 2, 2024
Question

Must read...Ideas!

  • May 2, 2024
  • 2 replies
  • 5218 views

So I am going to throw this out there... We are all active members of the community, trying to solve our own problems... But it is important to look through the ideas section and like/comment on ideas if you think they are good suggestions. Short of security issues and specialized partner problems... this is OUR chance to tell PTC what we think would be good in the tool. 

 

 

    2 replies

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    May 2, 2024

    Hi @jbailey 

    If I vote for the Idea, I expect that PTC cares who is voting so the vote could be enough from my point of view.

    But If I am wrong then I will comment the ideas that can increase chance to implement

     

    PetrH. 

      Marco Tosin
      21-Topaz I
      Marco Tosin21-Topaz I
      21-Topaz I
      May 2, 2024

      As I have said and written before, I also think that PTC should weight the votes given to ideas also according to the level acquired by the user in the PTC community.

       

      It is true that there might be a user with a high level of expertise but active in the community for only a short time and, with the weighted vote, his idea or vote might be penalized, but it is also true that the ranking given by PTC to users should ensure that the experience gained is such that the creation of an idea, or the vote for one, certifies the real need, and even urgency, of the request.

       

      Marco
        S
        17-Peridot
        ScottMorris17-Peridot
        17-Peridot
        May 2, 2024

        I am all for Ideas on the Community and support as many of them as possible. However, there is a diminishing return on Ideas. The community managers closed a lot of great ideas because they were too old, did not have enough Community votes or did not conform to the new requirements for Ideas.

         

        PTC does not report on the status of the Ideas and there is no way to know which Ideas are top of mind for PTC except for the status indicator. I cannot remember the last time I saw a product update presentation that showed how many customer ideas were incorporated into a release. I dunno, maybe I'm not attending the right webcasts or meetings, but I find Ideas hard to search and manage and with no accountability. Some PTC PM's will actively engage on Ideas and others do not. 

         

        I would rather see the WC Champions get a report of all the Ideas, review and prioritize them, submit to PTC for feedback and then have a candid discussion with PTC about the status of the ideas and the likelihood of them getting implemented in a future release. This used to happen 20+ years ago, but the enhancement process has evolved through multiple solutions over time and does not seem to get the attention it needs, even when requests have hundreds of votes on them or have existed for many releases. 

          Marco Tosin
          21-Topaz I
          Marco Tosin21-Topaz I
          21-Topaz I
          May 2, 2024

          This is an example of one of the top-voted ideas, which has been open for almost 8 years, accepted by community managers, and for which no PM has written a line of comment about the possibility of implementing it and possibly in what release.

           

          https://community.ptc.com/t5/Windchill-Ideas/Possibility-to-load-SQL-statements-in-Query-Builder-Report-in/idi-p/460592

           

           

          Marco
            HelesicPetr
            22-Sapphire II
            HelesicPetr22-Sapphire II
            22-Sapphire II
            May 2, 2024

            Hi @Marco_Tosin 

            As I usually say 😄 check the Idea statuses 😄 and based on that view I could say that a customer must think that PTC does not care about the Ideas. .

            HelesicPetr_0-1714655178069.png

            PetrH

            Terms & ConditionsAccessibility statement