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ND_109549565-Regular Member
5-Regular Member
October 10, 2024
Solved

New Item not appearing

  • October 10, 2024
  • 2 replies
  • 1069 views

Version: Windchill 13.0

 

Use Case: I'm fairly new to this PTC suite, and I'm trying to link Creo, to this. The main use is to manually add WT Parts as well, but I'm unable to.


Description:

Everywhere I look online, I'm seeing a grey gear icon that has "create new part" in a product folder. However, I'm not seeing that:

 

ND_10954956_0-1728533953549.png

Note, that the Creo Models folder was manually added. Additionally, I've tried creating a new product with a different template and tried that, and it didn't work. 

 

Any tips in general would be greatly appreciated!

Best answer by Marco Tosin

Usually the described problem occurs when you do not have the license that allows the creation of the WTPart.

 

Matrix License Profile/Windchill PLM (UI Actions and Functionalities) in Windchill PDMLink

 

2 replies

Marco Tosin
21-Topaz I
Marco Tosin21-Topaz IAnswer
21-Topaz I
October 10, 2024

Usually the described problem occurs when you do not have the license that allows the creation of the WTPart.

 

Matrix License Profile/Windchill PLM (UI Actions and Functionalities) in Windchill PDMLink

 

Marco
    H
    Hari_Vara16-Pearl
    16-Pearl
    October 15, 2024

    Hi,

    If, in other products you are able to see the icon "Create New Part" and its missing only in this product, then its clearly an Access Control Issue (ACL).

    You need to speak to your windchill admin.

    If you have access to the "Team" node of the product, you can compare your ROLE in this product and the others.(for your understanding).

    Let us know,

    Cheers

    Hari

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