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rmb061-Visitor
1-Visitor
November 24, 2020
Question

New part usage link never checked in part(s)

  • November 24, 2020
  • 3 replies
  • 4463 views

We have gotten multiple occurrences of the error: operation failed, because there is a new part usage link to never checked in part(s): Part --Secured Information. This error as occurred when truing to build WTPart structure and at check in. Any ideas what is causing it? How to fix it?

 

rmb06_0-1606247523668.png

rmb06_1-1606247664901.png

 

 

3 replies

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
March 22, 2021

Has a PTC support provided any solution?

Thanks in advanced

PetrH

D
17-Peridot
Dobi17-Peridot
17-Peridot
December 6, 2023

Quite a while late but there's now a support article on this: CS343227 

We had this come up this morning and the issue was that userA had created some CAD and WTParts. The CAD was checked in but the WTParts were not and stayed as new in the user workspace. 

Then a different user had an assembly that used the CAD parts. On checkin (with Auto Associate turned on), check in failed with the same error. 

 

I found the offending parts by adding to workspace the CAD assembly and collecting all the WTParts. Two WTParts showed up on the collector page that were new. 

I deleted those two from userA and then everything worked fine. Definitely a rare occurance. 

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
March 22, 2021

Hello,

I found very rare situation which can generate the error,

 

If the user create new WTPart in the workspace link this part with CAD part.

This part is added to the assembly which exist in the Commonspace

Then the Build structure (during checkin ASM) failed because WTPart exist only in the Workspace

 

Best Regards

 

PetrH

N
nikhil1mahajan8-Gravel
8-Gravel
April 12, 2021

You find any solution or work around.?

N
nikhil1mahajan8-Gravel
8-Gravel
April 12, 2021

Did you anyone find solution to this issue.? Or any workaround to get the user going with his/her cad work.?

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
April 12, 2021

Hello,

 

Yes, in our situation, user had to find and checkin all sub wtparts in the assembly.

From the CAD perspective it was not clear for user. 

Administrator had to help to find the wtparts to check in, because the sub wtparts where created only in the workspace of different user.

CAD model was already in the Commonspace without WTpart.

 

I hope it could help. 

If you have more questions about the solution contact me.

 

PetrH

 

 

N
nikhil1mahajan8-Gravel
8-Gravel
April 13, 2021

But this doesn't seem OOTB behavior of Windchill. What caused this issue are very standard actions that user do to perform CAD operations. Did you raise a PTC ticket for this.? seems like a bug in new version starting WC 11.1. We have been finding few issues since the new subscription based license came in WC.

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