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4-Participant
February 25, 2026
Question

New product creation in windchill

  • February 25, 2026
  • 2 replies
  • 62 views
I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.4

As part of a customer project involving the use of CREO version 10, we need to create a new ‘product’ in Windchill in order to have a defined data storage area dedicated to associated objects.

Here are the errors I encountered
Error message when creating a product via the orgadmin account and following the steps described in PTC support:

We are stuck at step 1: ‘Click the New Product icon in the Products table.’ The following message appears:

"You do not have permission to create this object.
Contact your system administrator."

    2 replies

    Marco Tosin
    21-Topaz I
    21-Topaz I
    February 25, 2026
    16-Pearl
    February 25, 2026

    Hi @Paul-C_SGI,

    Could you please provide the Method Server logs captured during the creation of the new product?

    The logs would provide details on why the product creation is failing.