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23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
September 25, 2017
Question

No file in the folder

  • September 25, 2017
  • 2 replies
  • 3050 views

I ran WinDU in preparation for my upgrade from Windchill 10.0 to 11.0. When I looked in the Windchill logs folder, I noticed all of the log files for every vault folder. I opened them and found in some cases hundreds of this error message.
RMI TCP Connection(1797)-192.168.xx.xx: : Possibly corrupted DB: item #<some number> has no file in the folder

 

This from the WinDU Unrefernced file check. Does anyone have a solution? I do have a PTC call open, but that is another story!

 

2 replies

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BineshKumar11-Visitor
1-Visitor
September 26, 2017

hi Ben,

Did you run a content verify? Possibly this is a bug similar to what we see in remove unreferenced task

 

B
23-Emerald III
BenLoosli23-Emerald IIIAuthor
23-Emerald III
September 26, 2017

Ran wt.fv.tools.WContentVerify and it showed no files missing, yet a WinDU rerun still shows files missing.

 

B
23-Emerald III
BenLoosli23-Emerald IIIAuthor
23-Emerald III
September 29, 2017

Still waiting on a community and/or a PTC solution!

PTC call has been open for a week.

A
Arshad17-Peridot
17-Peridot
September 29, 2017

Hi Ben,

Did you check Unreferenced Files Report (ListUnreferencedFiles) report in WinDU to check is there any Unreferenced files ?

If you see there are Unreferenced Files reported, try running Remove Unreferenced Files with the help of article CS56539

Also refer to this for more information on How does 'Remove Unreferenced Files' function work

 

regards,

Arshad

 

B
23-Emerald III
BenLoosli23-Emerald IIIAuthor
23-Emerald III
September 29, 2017

Unreferenced Files report in WinDU is where I noticed the problem.

The log files from WinDU for each folder show issues with a number of files, usually a Possibly Corrupt DB message for many files. The Unreferenced file report shows 0 or a few unreferenced files, a lot less that the folder log file references.

 

I have run the Unreferenced Files WinDU task numerous times and still see the differences.

I have run the information in https://www.ptc.com/en/support/article?n=CS100138 and see nothing being cleaned up.

 

If I don't hear from the PTC support person today, I will escalate the call due to lack of response!

 

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