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Manisha1-Visitor
1-Visitor
February 15, 2024
Question

not getting latest version when trying to search objects by advanced search

  • February 15, 2024
  • 1 reply
  • 752 views

By using advanced search, not getting latest version of objects when trying to search.

Results are inconsistent, contain non latest version as well.  The advanced search may show non-latest versions when certain filters are applied, although the preference "latest version Search" is set to Yes.

Please do some enhancement for it.

1 reply

avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
February 15, 2024

If you are using the keyword section for searching, it could be that your SOLR index is out of date, not working or there are failed index jobs. Check indexing queues or perform an bulk re-index. Using Latest Version Search, only one should return.

 

If you keep the keyword section clear and use the lower section which has name and number, you absolutely should see the latest version. The only other reason you may not is due to access controls. For example, if your ACLS prevent some users from seeing In Work items (read), then they would not return in searches. They might get a previous version that is in a different state like Released. OOTB, this should not be the case. 

 

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
February 15, 2024

Hi @avillanueva 

There is a known issue if you use more conditions together in the advanced search it can return non latest versions based on the conditions and also ACL access. .

PetrH

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