NVIDIA Open GL

Hello,

We installed Windchill 10.1 and Creo 2.0 M020, Creo View 2.0 M020. For some users when you are printing a drawing from Creo View, I get this error message:

NVIDIA Open GL impossible to print.

Has anyone does an idea of ​​this problem?

For information, we have updated the driver for the graphics card and the problem is still present.

thank you

Pascal