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cdiaz-212-Amethyst
12-Amethyst
February 23, 2022
Question

objects removed from workspace when "undo checkout"

  • February 23, 2022
  • 3 replies
  • 2813 views

has anyone else seen this, the weird part is doesn't always remove the objects, its kind of a hit or miss thing but lately its becoming way more consistent.

 

i have the preference set to keep checkout after check-in, and when i'm done with it i just do a mass undo checkout either from the workspace or from the workspace menu where it shows all my workspaces and at the bottom it shows everything i have checked out, but then when i go back in there i'll have objects missing from the workspace, sometimes just the drawings are missing and the assemblies are still in there and other times the drawings and assembly are gone.

 

unfortunately i haven't noticed any patterns of when it does and/or doesn't do it.

 

thank guys/gals

3 replies

M
22-Sapphire I
MikeLockwood22-Sapphire I
22-Sapphire I
February 23, 2022

When you remove from workspace, the file is still on the local disk. It's only removed when you clear cache.

This allows for Workspace Frames, which allows going back to a previous point.

 

Super important to clear cache whenever using:

- import from local disk in parallel with pulling from Windchill

- having same in multiple workspaces

C
cdiaz-212-AmethystAuthor
12-Amethyst
February 23, 2022

i'm not intentionally removing the files, my intent is to keeping them in my workspace after i undo checkout.

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
February 24, 2022

Hi @cdiaz-2 

Do you use default Object List view As a list ? or different?

HelesicPetr_0-1645708296120.png

 

Because your description reminds me that the view is set to "as a featured objects list",

 

description in a help Link to the Help

generally only specific objects are displayed. so undoCheckout can issue that objects are not displayed in a list

 

Displayed objects:

• been initially selected for Add to Workspace or Check Out actions.
• been previously checked out.
• been modified, either locally or in the server-side workspace.
• drawings included for objects already selected.
• been previously opened in the CAD tool
 

PetrH

 

 

C
cdiaz-212-AmethystAuthor
12-Amethyst
February 24, 2022

correct i use the default "as a list" option 

 

when its gone i mean its gone as in "search in table" wont find it and if i do file open and use *partnumber* that doesnt find it either, its gone gone.

 

and just to clarify, it doesn't matter if i do undo checkout from the model tree with the files in session or if i do it from the workspace. most of the time those objects that i performed undo checkout are removed from the workspace.

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
March 1, 2022

Hi @cdiaz-2 

I would contact PTC Support directly.

It is weird behavior.

PetrH

joe_morton
18-Opal
joe_morton18-Opal
18-Opal
March 1, 2022

This sounds a bit like when an Admin does an Undo Checkout. Reference: https://www.ptc.com/en/support/article/cs2998?language=en&posno=2&q=undo%20checkout%20and%20remove&ProductFamily=Windchill&source=search

 

Is it possible that an admin is undoing some of your checkouts without notifying you?

 

From a workspace management perspective, I'd recommend against using the keep checkout after check-in option. 

C
cdiaz-212-AmethystAuthor
12-Amethyst
March 2, 2022

the admin is not removing check-out, i've asked him for help and is looking for a solution, i thought i would ask around and poke around too.

 

our network can be slow at times and constantly rechecking-out the same items after a check-in gets pretty old pretty fast(roughly 20-30 seconds per checkout function).

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