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flemoine1-Visitor
1-Visitor
May 15, 2017
Question

OK button doesn't work anymore for Rename action

  • May 15, 2017
  • 1 reply
  • 1419 views

Hi everybody !

Since this morning, when I want to rename a CAD document, the button "OK" doesn't work. I can click but nothing happen, the window doesn't close and the rename is not done.

Saturday, an installation of optional components has been done (ProjectLink, MPM Link...) and the problem was not present before.

Do you have an idea ?

For information:

- Windchill M010-CPS04

- No error in method server logs/apache logs

- Tomcat, InfoEngine caches has been cleared after installation

Thank you in advance for your support

Florent

1 reply

R
RandyJones20-Turquoise
20-Turquoise
May 15, 2017

This sounds like a cached javascript issue. Clear your browser cache, reload the Windchill page and try again.

    F
    flemoine1-VisitorAuthor
    1-Visitor
    May 16, 2017

    Unfortunately it is not. I've already tried to clear all the caches but it doesn't work anymore.

    I checked in developer mode for Internet Explorer, and when I click on OK, I get this:

    Untitled.png

    Terms & ConditionsAccessibility statement