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bmarchand1-Visitor
1-Visitor
May 18, 2015
Question

Old Seat of Pro E Wildfire

  • May 18, 2015
  • 7 replies
  • 2211 views

Hi Everyone

I tried to get this going a while ago but It didn't happen

I have an old seat of Pro-E Wildfire Datecode 2002490, which was the first wildfire release (I also have all my 2001 CD's as well)

I would like to use this seat again but have had no luck getting PTC to get it going for me

I have my customer number, my last site number, my last release sales order number, my packing slips, My original invoices for pro-e 2001 with the maintenance added on for a year.

Can anyone point me in the right direction or the right person to help me out

I design using UG at work, but would like to use Pro-e at my personal business

Thanks,

Brian Marchand

Marchand Design

7 replies

MarcoTosin
MarcoTosin21-Topaz I
21-Topaz I
May 19, 2015

Take a look at this article Updating license to test Creo 3.0 M030

Marco
B
bmarchand1-VisitorAuthor
1-Visitor
May 20, 2015

‌tthe problem is that I cannot create a customer account. I put my customer number in and the next piece of information it WANs is a scn number, son number or sIte number. I tried all of my numbers and they say they don't match. These numbers are right on the paperwork I have in my hand. I don't understand why they don't match. But there is no way to get hold of support without them.

MarcoTosin
MarcoTosin21-Topaz I
21-Topaz I
May 20, 2015

Brian,

SCN is the number of your active maintenance (Service Contract Number).

You can find it in PTC's bill.

Marco
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