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1-Visitor
November 16, 2015
Solved

Opening data.wcdti or downloading a file from IE is downloaded DTIActionServlet.servlet instead the required file

  • November 16, 2015
  • 4 replies
  • 16237 views

Hi,

when i'm downloading a file from Windchill with desktop integration activated (using Internet Explorer) download a file named DTIActionServlet.servlet instead my file.

If i disable desktop integration in my setting is working but i need it.

Using Firefox it's the same. FF download a file data.wcdti, opening that is download same file DTIActionServlet.servlet.

This happen with any files.

Do you have any suggestion?

Best reguards

Best answer by BineshKumar1

We have faced this issue and it was fixed with the registry settings mentioned in  CS105737

Check following registry entries in HKEY_CLASSES_ROOT\MIME\Database\Content Type\text/plain

  • ​Name: CLSID,  Type: REG_SZ,  Data: {25336920-03F9-11cf-8FD0-00AA00686F13}
  • Name: Encoding, Type: REG_BINARY, Data: 07 00 00 00
  • Name: Extension, Type: REG_SZ, Data: .txt

Thank you

Binesh Kumar

Barry Wehmiller

4 replies

acurcio1-VisitorAuthor
1-Visitor
November 16, 2015

There are same problem when i try to login in explorer to Windchill. After I typed the credentials begins the downloading of the file servlet

12-Amethyst
November 16, 2015

Hi Alessandro Curio,

              Please check your Desktop Integration settings. We have observed this Issued with DTI.

Regards

Sudhakar

acurcio1-VisitorAuthor
1-Visitor
November 16, 2015

Sorry which setting i have to check?

12-Amethyst
November 16, 2015

Open Quirc Links > My Settings > Preferences and verify the highlighted setting.Snap0170.jpg

acurcio1-VisitorAuthor
1-Visitor
November 16, 2015

I can't disable it. I need desktop integration

1-Visitor
November 16, 2015

We have faced this issue and it was fixed with the registry settings mentioned in  CS105737

Check following registry entries in HKEY_CLASSES_ROOT\MIME\Database\Content Type\text/plain

  • ​Name: CLSID,  Type: REG_SZ,  Data: {25336920-03F9-11cf-8FD0-00AA00686F13}
  • Name: Encoding, Type: REG_BINARY, Data: 07 00 00 00
  • Name: Extension, Type: REG_SZ, Data: .txt

Thank you

Binesh Kumar

Barry Wehmiller

acurcio1-VisitorAuthor
1-Visitor
November 16, 2015

Probably it's the correct answer! I'm testing in some machine, thank you!