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gnatesan-21-Visitor
1-Visitor
June 24, 2015
Question

org admin group deleted

  • June 24, 2015
  • 3 replies
  • 1415 views

A user deleted the org admin group

Now if we go to the organization>administrators tab and try to add users we get the message

Unable to update the delete group "Org Administrators"

How do I recreate this group??

WINRU will help to resolve this.(ie principal validator check)

3 replies

L
LoriSood23-Emerald II
23-Emerald II
June 24, 2015

From what I've been able to find this may be better handled via a PTC Technical Support case as it may involve having to recreate LDAP entries and update some tables in the database.

G
gnatesan-21-VisitorAuthor
1-Visitor
June 25, 2015

Not sure how PTC is allowing the deletion of 'Org Administrators' which is already referenced in many places like team,ACL.

M
metherington1-Visitor
1-Visitor
October 29, 2015

Did you resolve this issue in the end?

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