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MS_87892171-Visitor
1-Visitor
September 18, 2020
Question

PDF file in windchill, all are “squares” in place of Chinese characters

After uploading drawing into Windchill, the PDF will be generated,however, the Chinese fonts are showing as all "SQUARES" in PDF. 

MS_8789217_1-1600391567856.png

Following https://www.ptc.com/en/support/article/CS35859?art_lang=en , still same issue.

MS_8789217_0-1600391311993.png

really need help to solve the issue.

 

2 replies

宇朱_99029741-Visitor
1-Visitor
September 30, 2021

No solution?

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MichaelChatel5-Regular Member
5-Regular Member
October 4, 2021

I'd suggest opening a Support case, for this issue, to get to the bottom of this.

It certainly does seem like some language pack/locale/language issue, with the configuration in either the product, or the browser being used, since it's not showing the multibyte characters properly.

 

Mike

 

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