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jnguyen1-Visitor
1-Visitor
January 11, 2017
Question

Physical Windchill server conversion to Virtual is not working

  • January 11, 2017
  • 6 replies
  • 2429 views

Hi Everyone,

I virtualized a physical Windchill server and added the VM to my Hyper-V environment.

When I try to access Windchill on the VM, I get prompt for a username and password. Once I submit my credentials, I get the dreaded "503 Service unavailable".

I can see that the PTC HTTP and PTC Windchill services has started.

Where else should I look to resolve this error?

Thanks in advance.

6 replies

S
SergeyEfimov1-Visitor
1-Visitor
January 12, 2017

May be you need to open the 80 port in the Windows Firewall of your windchill server.

J
jnguyen1-VisitorAuthor
1-Visitor
January 12, 2017

when I put in the \\localhost:80 in a browser, Apache responds with "it works"

B
BineshKumar12-Explorer
2-Explorer
January 12, 2017

It looks like an application server issue. Could you have a look at the Windchill/logs folder? to be specific MethodServer-XXXX logs there

S
SergeyEfimov1-Visitor
1-Visitor
January 12, 2017

Send me your method server log )

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