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belandadi17-Peridot
17-Peridot
July 27, 2018
Solved

Problem with access to LDAP Server via Info*Engine Administration

  • July 27, 2018
  • 1 reply
  • 2212 views

Hi all,

  • Customer is not able to access access LDAP Server via Info*Engine Administration after changing the Port number  (as described in CS50496) / Error : "Unable to connect to the LDAP server".
  • Windchill DS is accesible using the same crindentials !! 
  • In the logs, the following error is observed : "wt.system.err wcadmin - javax.naming.CommunicationException: kdbs0043.kdbw2k.br:389 [Root exception is java.net.ConnectException: Connection refused: connect] "

Anyone knows if there is any further changes that should be done besides that ones described in the above article  and how to resolve and investigate this issue further ?

 

    Best answer by Arshad

    Hi Badr,

     

    Did you added the updated port number in the Base URI, at the Info Engine administration page for example :

     ldap://kdbs0043.kdbw2k.br:<updated_port>/dc=kdbs0043.kdbw2k.br,dc=.....

    1 reply

    A
    Arshad17-PeridotAnswer
    17-Peridot
    July 30, 2018

    Hi Badr,

     

    Did you added the updated port number in the Base URI, at the Info Engine administration page for example :

     ldap://kdbs0043.kdbw2k.br:<updated_port>/dc=kdbs0043.kdbw2k.br,dc=.....

      B
      belandadi17-PeridotAuthor
      17-Peridot
      July 31, 2018

      Hi,

       

      Thank you for the reply. Yes, I already resolved the issue using the same suggestion. 

      Thank you for your attantion. I'll mark this as accepted resolution so it can help other poeple.

       

      Regards,

       

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